At Global Deal Mall, we aim to provide a smooth and secure payment experience for all our customers. This Payment Policy outlines the terms and conditions related to the payment methods accepted and payment processing.
1. Payment Methods
1.1 Accepted Payment Methods: We accept a variety of payment methods to ensure convenience for our customers. These include, but are not limited to:
- Credit and Debit Cards (Visa, MasterCard, American Express)
- PayPal
- Bank Transfers (for wholesale orders or upon prior arrangement)
- Other payment methods as indicated on our website
1.2 Currency: All transactions are processed in British Pounds (GBP), unless otherwise specified. The final amount billed will be in the currency of your transaction.
2. Payment Processing
2.1 Order Confirmation: Upon placing an order, you will receive an order confirmation via email. This confirmation includes a summary of your order and the total amount payable.
2.2 Payment Authorization: By providing your payment information, you authorize Global Deal Mall to process the payment for your order. The payment will be charged to the payment method you selected at checkout.
2.3 Transaction Security: We use industry-standard encryption and security measures to protect your payment information. However, we recommend that you also take necessary precautions to safeguard your payment details.
3. Payment Errors and Issues
3.1 Payment Errors: If there is an error processing your payment, we will notify you and may request additional information or offer alternative payment options. We reserve the right to cancel orders that cannot be successfully processed.
3.2 Payment Disputes: If you believe there is an issue with a payment or charge, please contact us promptly at info@globaldealmall.co.uk. We will review the issue and work with you to resolve it in a timely manner.
4. Refunds and Adjustments
4.1 Refunds: Refunds are processed in accordance with our Return Policy. If you are eligible for a refund, the amount will be credited back to the original payment method used for the purchase.
4.2 Order Adjustments: If there is a need to adjust your order or apply a discount, this will be reflected in the final amount charged. Any changes to the order total will be communicated to you before payment is finalized.
5. Billing Information
5.1 Accuracy: You are responsible for providing accurate and complete billing information, including your name, address, and payment details. Any errors or inaccuracies in billing information may result in delays or issues with processing your payment.
5.2 Updating Information: If your payment information changes, please update your details in your account or contact us to ensure that future transactions are processed smoothly.
6. Wholesale Orders
6.1 Payment Terms: For wholesale orders, payment terms may vary based on the agreement between Global Deal Mall and the wholesale customer. Specific payment arrangements will be outlined in your wholesale agreement.
6.2 Invoices: Wholesale customers will receive invoices detailing the order total and payment instructions. Payment is due as per the terms specified in the invoice.
Contact Us
For any questions or concerns related to payments, please contact us at:
Email: info@globaldealmall.co.uk